Zc2earning Privacy Policy — We Genuinely Care About Protecting Your Personal Information

This Privacy Policy applies to all users of the zc2earning website (zc2earning.app) and mobile application. zc2earning is operated by an internationally licensed gaming company.

By registering on or using zc2earning, you agree to this Privacy Policy. We follow a GDPR-compliant framework that ensures international-standard protection of your personal data.

Zc2earning believes that personal data protection is a fundamental right. That is why we collect only what is necessary and never use it beyond its original purpose.

Zc2earning collects different types of information for different purposes. Full details are provided below:

Zc2earning collects personal data only for specific, legitimate purposes. There is a clear reason behind every piece of information we collect:

• Account management: For registration verification, login security, and profile management.
• Payment Processing: To ensure deposits and withdrawals are processed safely and securely.
• Legal Obligations: To comply with KYC, AML (Anti-Money Laundering), and licensing requirements.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To analyze user experience and improve the platform.
• Responsible Gaming: To identify problematic gaming behaviour and provide assistance.
• Marketing (with your consent): To send you relevant offers, with your consent.

Zc2earning does not sell your data to any third party. However, limited information may be shared in the specific circumstances outlined below:

• Payment Processor: With bKash, Nagad, Rocket, and banks — solely to process transactions.
• KYC verification services: For identity verification — their data is governed by their own privacy policies.
• Technology Infrastructure: Cloud storage and server service providers — bound by strict confidentiality agreements.
• Law Enforcement: By court order or legal obligation — strictly for legal purposes only.
• Licensing Authority: For regulatory audits and reporting.

Zc2earning does not retain any data longer than necessary. The general policy is:

• Data for active accounts is retained for the full duration the account remains active.
• Financial transaction records are retained for 5 years after account closure, as required by law.
• KYC documents are retained for a maximum of 5 years as required by applicable law.
• If you withdraw marketing consent, that data is deleted within 30 days.
• Support chat and email records are retained for 3 years.

Zc2earning uses multiple layers of security to protect your data. If one layer is compromised, the others continue to keep your information safe.

• 256-bit SSL/TLS encryption: Bank-grade encryption on all data transmissions.
• Data encryption at-rest: Data stored on our servers is encrypted as well.
• Two-Factor Authentication: An additional verification layer at login.
• Regular Security Audits: Penetration testing conducted by third-party security experts.
• Firewall & DDoS Protection: Maximum protection at the server level.
• Staff Training: Regular staff training on data protection.

Zc2earning uses cookies to improve platform functionality, security, and your overall experience. Cookies are small text files stored on your device.

You can manage cookies through your browser settings, but disabling essential cookies may cause some features to stop working.

You have the following rights over your personal information, and zc2earning respects each of them:

• Right to Know: You may request to know what personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: In certain circumstances, you can request that your data be deleted.
• Right to restrict processing: You can request that the use of certain data be stopped.
• Right to Portability: You have the right to obtain a copy of your data.
• Right to Object: You may opt out of marketing communications at any time.

Zc2earning strictly does not collect personal data from anyone under 18. Age verification is mandatory when opening an account.

If we become aware that data has been collected from a minor, that data will be deleted immediately and the account will be closed.

Zc2earning's data servers operate on international cloud infrastructure. Your information may be stored on servers located in various countries.

All international data transfers are made only where the recipient country or service provides an equivalent level of data protection. Every data processing agreement includes robust protective clauses.

Zc2earning may update this Privacy Policy from time to time. If any changes are made, you will be notified at your registered email address at least 7 days in advance.

For significant changes, a clear notice will be shown upon login and your acceptance of the updated policy will be confirmed.

For any privacy-related questions, requests, or concerns, please reach out to us:

• Email: privacy@zc2earning.app
• General Support: support@zc2earning.app
• Live Chat: Available on the platform 24/7

We aim to respond to all privacy requests within 30 days. If a matter requires more time, we will let you know.